Message 1:
Hi there! 🦸‍♀️ I'm Chicky, your friendly customer service superhero! Welcome to our page! ✨

Message 2:
I'm here to help you 24/7 with:
💪 Bookings & Reservations
🛡️ Customer Support  
⚡ Quick Answers
🎯 Special Offers

What superpower can I use to help you today?

Quick Replies:
📅 Make a Booking
❓ Ask a Question  
📞 Talk to Human
🎁 See Offers

🦸‍♀️ Awesome! I'll help you book our services like a superhero! ⚡

What type of service do you need today?

Quick Replies:
🏠 Home Service
🏢 Office Service  
📱 Consultation
🎯 Custom Service
❓ Not Sure

User Custom Field: service_type

Perfect choice! {{service_type}} it is! 💪

When would you like to schedule your {{service_type}}?

📅 Please select your preferred date:

Quick Replies:
📅 Today
📅 Tomorrow  
📅 This Week
📅 Next Week
📝 Specific Date

Then ask for time:

⏰ What time works best for you?

Quick Replies:
🌅 Morning (9AM-12PM)
☀️ Afternoon (1PM-5PM)
🌆 Evening (6PM-8PM)
📝 Specific Time

User Custom Fields: preferred_date, preferred_time

Excellent! {{service_type}} on {{preferred_date}} at {{preferred_time}} 📋

I need some superhero contact details to complete your booking:

👤 What's your full name?
[Wait for text input → Save to: full_name]

📞 Phone number? (for appointment reminders)
[Wait for text input → Save to: phone_number]

📧 Email address? (for booking confirmation)
[Wait for text input → Save to: email_address]

📍 Service location/address?
[Wait for text input → Save to: service_address]

🎉 Mission almost complete! Here's your booking summary:

👤 Name: {{full_name}}
📞 Phone: {{phone_number}}
📧 Email: {{email_address}}
🏠 Service: {{service_type}}
📅 Date: {{preferred_date}}
⏰ Time: {{preferred_time}}
📍 Location: {{service_address}}

💰 Estimated cost: [Add pricing logic]

Ready to confirm your booking?

Quick Replies:
✅ Confirm & Pay
✏️ Edit Details
📞 Call Me Instead
❌ Cancel

🛡️ I'm your support superhero! How can I help you today?

What type of question do you have?

Quick Replies:
📋 About Our Services
💰 Pricing & Packages
⏰ Business Hours
📍 Location & Contact
📱 Technical Support
🔄 Changes & Cancellations
👥 Talk to Human Agent

👥 No problem! Let me connect you to one of our human superheroes!

📝 Before I transfer you, can you briefly describe what you need help with?

[Wait for text input → Save to: issue_description]

✅ Got it! I'm notifying our team now.

📞 You can expect a response within:
• Business hours: 5-15 minutes  
• After hours: Next business day

📧 We'll also send you an email confirmation.

Is there anything else I can help you with while you wait?

Quick Replies:
📋 Check My Bookings
💬 Continue Chatting
✅ I'm All Set

💳 Time to secure your booking with superhero-level security! 

Your total: ${{total_amount}}

Choose your payment method:

Quick Replies:
💳 Credit/Debit Card
🏦 PayPal
📱 GCash (PH)
💰 PayMaya (PH)
🏪 Pay on Service Day
❓ Payment Help

[Each option leads to appropriate payment integration]

🎉 Payment successful! Your booking is CONFIRMED! 

📧 Confirmation email sent to: {{email_address}}
💰 Amount paid: ${{paid_amount}}
📅 Service date: {{service_date}}
🎫 Booking reference: #{{booking_id}}

📱 You'll receive:
• SMS reminder 24 hours before
• Email with service details  
• Direct line to our team

Need to make changes?

Quick Replies:
📅 Reschedule Booking
❌ Cancel Booking  
📞 Contact Support
✅ I'm All Set

😔 Oops! Payment didn't go through. But don't worry, I'm here to help! 

Common issues:
• Insufficient funds
• Card expired  
• Network timeout
• Incorrect details

What would you like to do?

Quick Replies:
🔄 Try Again
💳 Different Payment Method
📞 Call for Payment Help
💬 Chat with Agent
📅 Reserve Without Payment