Chicky Chatbot

Chicky Deployment

Launch Your Superhero Chatbot

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Chicky Ready to Launch

Ready for Takeoff! 🚀

Let's launch Chicky on Facebook Messenger and Instagram DMs safely and successfully

Follow this deployment strategy for a smooth launch with zero downtime! ⚡

Deployment Strategy 📋

1

Pre-Launch Testing

Comprehensive testing and validation

2

Soft Launch

Limited audience testing

3

Beta Testing

Expanded user group

4

Full Launch

Public availability

1

Phase 1: Pre-Launch Testing 🧪

Facebook Messenger Tests

Welcome Message Test

Send "Hi" and verify Chicky responds with welcome flow

Booking Flow Test

Complete a full booking from start to confirmation

Payment Integration Test

Test payment flow with test cards/accounts

Human Handoff Test

Test "Talk to Human" feature and notification

Error Handling Test

Send invalid inputs and check fallback responses

Instagram DMs Tests

Instagram Connection Test

Verify Instagram account is properly connected

DM Response Test

Send DM to Instagram and verify Chicky responds

Cross-Platform Data Test

Verify data sync between Messenger and Instagram

Media Sharing Test

Test image/file sharing capabilities on Instagram

Story Reply Test

Test responses to Instagram Story replies

Integration Testing

Calendar Integration

Book appointment and verify calendar entry

CRM Data Sync

Check customer data in Google Sheets/CRM

Email Notifications

Verify confirmation emails are sent

2

Phase 2: Soft Launch 🎯

Target Audience: 10-20 people

Invite close friends, family, or trusted customers to test Chicky. Monitor closely for any issues.

Soft Launch Checklist

Invite Test Users

Send invites to 10-20 trusted testers

Monitor Conversations

Watch live conversations in Chatfuel dashboard

Collect Feedback

Ask testers for honest feedback and suggestions

Fix Issues

Address any problems discovered during testing

Soft Launch Invitation Template

Subject: Help me test my new chatbot! 🤖

"Hi [Name]! I've created a new customer service chatbot called Chicky for my business. Would you mind testing it out? Just message my Facebook Page or Instagram and let me know how it works. Any feedback would be super helpful! 🙏"

Key Metrics to Monitor

95%+
Response Rate
80%+
Booking Completion
4.5+
User Satisfaction
<5%
Error Rate
3

Phase 3: Beta Testing 🚀

Expand to 50-100 users

Gradually increase user base to test Chicky under higher load and diverse use cases.

Beta Launch Strategy

Week 1: Announce to Existing Customers

Email your customer list about the new chatbot feature

Week 2: Social Media Promotion

Post about Chicky on your social media channels

Week 3: Partner Network

Ask business partners to try and share

Week 4: Community Groups

Share in relevant Facebook groups and forums

Performance Optimization

Response Time Analysis

Monitor and optimize response times

Conversation Flow Optimization

Refine flows based on user behavior

A/B Testing

Test different message variations

Load Testing

Ensure stability under increased traffic

4

Phase 4: Full Public Launch 🌟

Global Availability

Make Chicky available to all visitors and customers. Promote widely and monitor performance.

Launch Announcement

  • • Website banner
  • • Email campaign
  • • Social media posts
  • • Press release

Performance Monitoring

  • • Daily analytics review
  • • User feedback collection
  • • Response time monitoring
  • • Conversion tracking

Continuous Improvement

  • • Weekly flow optimization
  • • New feature additions
  • • User experience improvements
  • • Regular content updates
Success Chicky

Success Milestones 🎯

Track your progress with these key performance indicators

30 Days

Initial Success

  • ✅ 100+ conversations
  • ✅ 25+ bookings completed
  • ✅ 90%+ response rate
  • ✅ 4+ star user rating

60 Days

Growth Phase

  • ✅ 500+ conversations
  • ✅ 100+ bookings completed
  • ✅ 40% conversion rate
  • ✅ 50% reduction in manual work

90 Days

Established Success

  • ✅ 1000+ conversations
  • ✅ 300+ bookings completed
  • ✅ ROI positive
  • ✅ 80% automated resolution

Emergency Procedures

If Chicky Goes Down:

  1. Check Chatfuel dashboard for service status
  2. Verify Facebook/Instagram page connections
  3. Test with a simple message
  4. Contact Chatfuel support if needed
  5. Enable manual response mode temporarily

If Integration Fails:

  1. Check Zapier/Make automation status
  2. Verify API connections and keys
  3. Test individual integration points
  4. Implement temporary manual workflow
  5. Contact integration support teams

Emergency Contacts:

Chatfuel Support:
Email: support@manychat.com
Chat: In-app support
Facebook Business:
Help: facebook.com/business/help
Support: In Meta Business Suite
Your Team:
Technical Lead: [Your contact]
Customer Service: [Backup contact]